I received my package when they said it would arrive. The box itself had a squished corner, not too concerning as the contents were packaged very well. One of the pieces did end up being damaged. I called customer service to get a replacement part. I was on the phone maybe 3 minutes, no hassle and they already have a replacement part on the way, free of charge! The representative who helped me was so kind! I'll definitely think of wayfair if I need anything else for our house! Love the design and color. Good quality for the price. I was looking at this Garage Storage System for months and finally happy that I made the purchase! I have many compliments in color! I'm glad I made the decision to buy it ... Ideal for everyday use! Very happy.
I thought the customer service was amazing! Got on the phone with a rep immediately and she was super kind and helpful. I needed to buy a Garage Storage System but I had three visa gift cards I wanted to use toward it. Couldn't figure out how to do it myself so the customer service rep walked me through the whole thing and put them in manually for me! SO nice and highly recommend their service. Overall: 77.25'' H x 108'' W x 18'' D Primary Material: Steel Adjustable Shelves: Yes Tipover Restraint Device Included: No
Ordered new Garage Storage System. Great sale prices. Beautiful furniture and I've gotten lots of compliments. The Garage Storage System originally came damaged. I called Wayfair while delivery guys were still there. They ordered a replacement and told me to keep the damaged one until the new one came. New one was delivered about 2-3 weeks later in perfect condition. Sometimes, people have to realize Wayfair is a fulfillment house--you place the order, they place it with the manufacturer and it is shipped from there. THIS SITE IS ALWAYS MORE THAN HELPFUL TO RESOLVE ANY ISSUES YOU MAY HAVE. LOVE SHOPPING HERE! New Garage Storage System is amazing! I've always had a great experience and Customer service is always friendly and helpful. Yes, products are a little more expensive than what you may find if you spent hours searching for the same product.
I was quite surprised with the low ratings. However, this was my first purchase buying Garage Storage System. The site was easy to search for what I needed and provided much information on the Garage Storage System. I loved how I was able to order Garage Storage System before placing my orderand it didn't take long to receive. I plan to order from site again since my credit card has offer rewards. Online photos do not make this furniture justice. These were a 22st birthday gift and probably one of the best gifts I have ever gotten. The Garage Storage System is beautiful, strong, but still smooth. The perfect color in a perfect Garage Storage System. Absolutely beautiful, and the perfect size. You will love this furniture! Especially in the sale price!
Wayfair is always my first shopping site for furniture and home decor. The search filters are more detailed than other sites so I can zoom in on what I'm looking for. They also are quick to answer questions regarding specifics of their merchandise. Their shipping is quick and their customer service is responsive when things arrive damaged. I have used them multiple times and have never been disappointed. Overall: 85.25'' H x 192'' W x 24'' D Primary Material: Steel Adjustable Shelves: Yes Overall Product Weight: 1586.32lb. Tipover Restraint Device Included: No
I ordered a Garage Storage System and after I realized it was going to arrive later than expected I tried to cancel online with no luck as the system told me it was already loaded for shipment. The customer service rep was outstanding and got everything taken care of for me in a matter of minutes. Very impressed and will continue buying from Wayfair as a result! Selection says it all no matter which room were shopping for it always comes back to wayfair. We've bought a Garage Storage System and to many small items to list through Wayfair. The standard shipping or drop delivery for big items it has always gone great that gives me piece of mind not having to worry about lost items. I'll keep shopping through Wayfair because it's easy, safe and the prices are very fair.
I've finally ordered a Garage Storage System on Wayfair a while ago and it is better than my old Garage Storage System I threw out! My kids love it and some nights I love it! I've shopped there for years! It's my go to online shopping for anything they have! Great sales too! Please accept my congratulations. Well, I'm happy to advise you to buy this product. I need to help you find your desired Garage Storage System at low price.
No problems! Wayfair usually comes through on whatever it is that you order through them. I've had a few problems with a couple of furniture pieces, but they replace it w/o any hassle whatsoever. It's just that you have to wait for the piece to be shipped again which is a minor inconvenience sometimes. All-in-all, I'm very happy with my Wayfair experience and would recommend shopping with them to any and all. Overall: 85.25'' H x 192'' W x 24'' D Primary Material: Steel Adjustable Shelves: Yes Overall Product Weight: 1713.56lb. Tipover Restraint Device Included: No
I ordered a Garage Storage System from Wayfair and another Garage Storage System from another company last month, the couch came within 2 weeks, the Garage Storage System, still hasn't arrived. I want to thank Wayfair for fulfilling their end of the sale. Service was great, shipping was fast, and delivered with care. I only wish they had the other Garage Storage System as I'm quite sure I'd be enjoying that as well right now. I at 1st felt Wayfair prices were a bit higher than other retailers, but I'm at the point I'd rather pay the extra just to rest assured that I will receive my order. I will be a returning customer, and want to thank you for the positive experience shopping at Wayfair. You earned my trust and we'll worth every time. Great company and wonderful, products quality products. Fast service and customer service is very helpful. I had one item arrive missing a part. I was told that they could send me a new product or send me the part. I had the missing part within a week. No questions asked. Everything else I ordered came packaged great with no defects and when the large item arrived, the delivery men put it just where I needed it. I would highly recommend this company.
Huge selection & good prices. I bought many things through this site, always found the items I liked in a very good prices and they have a good quality. They have a great selection, good prices and from our experience, know how to take care of their customers. I LOVE THIS Garage Storage System! It is super cute and stylish and functional. I gave it five stars because I love the style and the look, I really hope the company can redesign with more substantial material. If not someone will beat them to it I am sure. Style is great.
We ordered a Garage Storage System which had been difficult to find, and when the Garage Storage Systemarrived it was defective. Wayfair immediately granted a full credit with no hassle. It's always better as a buyer if you don't have a problem with the product, but the true mark of a company is how they handle the problems that inevitably will occur in the course of running a large business. We would absolutely order from Wayfair in the future. Overall: 85.25'' H x 156'' W x 24'' D Primary Material: Steel Adjustable Shelves: Yes Overall Product Weight: 1263.91lb. Tipover Restraint Device Included: No
Love shopping at Wayfair... love the quality, price and service. I returned Garage Storage System, no problem, easy return with chat customer service instructions. Great quality in everything I have purchased, arrives when it says its going to, Can't say enough good about this company. I spoke to a very understanding and sweet customer services who both helped resolve my returns during the pandemic. They were both helpful and resolved my issues. The wait to speak to them was very long but since everyone is working remotely it was understandable. Worth the wait. Ordered from Wayfair and will continue to do so. Recommend them to anyone.
After reading all the negative reviews I was leery about placing an order but since Wayfair had the cheapest price on the patio deck box I wanted I decided to take a chance. I'm glad I did. My deck box arrived within five days with no issues whatsoever. I won't hesitate to order again in the future. This Garage Storage System was cheap and it looks like expensive Garage Storage System, when I bought it I'm thinking of buying a few more. I am very impressed with this product!
I'm using them more and more these days. The pricing is decent for household goods (interior and exterior), their options seem endless, and they provide quality products. If you like online shopping. I think you will like Wayfair. A good online source. Overall: 75'' H x 264'' W x 18'' D Primary Material: Steel Adjustable Shelves: Yes Overall Product Weight: 1380lb. Tipover Restraint Device Included: No
I've boycotted Walmart and Amazon for being billionaire-centric instead of paying a living wage. This store is an awesome alternative. I finally needed their customer service and they far exceeded my expectations there as well. I just would like everyone to know that Wayfair is awesome. Their customer service was great! She handled my request so quick & easy! I shop a lot online since I am in a wheelchair & this was such a great experience, I had to write about it
I have purchased multiple home furnishing items from Wayfair over the past 12 months. My very first purchase was a Garage Storage System, one I had priced locally and found on Wayfair for less than half the retail cost. When the Garage Storage System arrived, it had shipping damage. I immediately contacted Wayfair who had a team pick up the Garage Storage System the next morning and they had a new one in my house within a week. To ensure that the replacement was in good condition, they provided in home delivery at no cost. Everything was perfect and we love this Garage Storage System.
This may have changed over the years but as of present, wayfair customer service has been absolutely phenomenal to work with. They've issued me credits even when I did not ask for one. They're available to chat most of the time as well. Overall: 72'' H x 96'' W x 17'' D Primary Material: Manufactured Wood Adjustable Shelves: Yes Overall Product Weight: 206lb. Tipover Restraint Device Included: No
I initially ordered two barstools but for some reason there was miscommunication between csr/dispatching department and the warehouse (I assume). Long story short, they end up shipping the other one and gifting me a free one for my inconvenience! Like basically a $150 gift! My bad day turned into a blessing! Thanks Wayfair Last purchase was a new Garage Storage System. Another perfect delivery and excellent product. Not only was the price incredible, but the product was something I couldn't find locally. Excellent service. One of the items received was incorrect and an email to Wayfair resulted in the correct item being shipped overnight and they told me to donate the wrong item. Then, another Garage Storage System for my house and household items. I love this company and even though they aren't always the cheapest, their customer service is second to none and I will always shop Wayfair.com first.
Our Garage Storage System is just what we wanted. Quality great. Ease of assembly and excellent value for the money. I looked at many Garage Storage System this was by far the best online. When it arrived it really met our needs. Would strongly recommend. Easy to use, comfortable strap and live the colors. The quality of this Garage Storage System was above my expectations for the price I paid!
I needed furniture for my new apartment, so I ordered two Garage Storage System for my house, as well as a bed and mattress for my bedroom. I also ordered two sets of dishes, cloth napkins, and placemats for the kitchen. I have nothing but glowing remarks for Wayfair. Quality of everything is AMAZING, and it was all delivered on time--some even earlier than expected! I highly recommend their products and appreciate the awesome customer service! Overall: 72'' H x 144'' W x 22'' D Primary Material: Manufactured Wood Adjustable Shelves: Yes Overall Product Weight: 529lb. Tipover Restraint Device Included: No
I try, whenever possible, to buy local, pay cash and support my community with my transactions. When I do go online, I want something of quality and I need it fast. I have Wayfair as my first stop for furnishings for the home. The reviews are helpful, the quality tends to be high overall, and the customer service is very good. I hold their feet to the fire when I am unhappy, and they respond. I think our on-line businesses are as good as we demand they be, and I think Wayfair does a great job. We've ordered most of our furnishings for our new home from Wayfair and I've been very pleased with their service, prices and quality. Delivery is either early or on time. Everything we've received has been complete and in good condition, and when mistakes have been made, their customer service in handling them have been excellent. For example, we ordered an electric fireplace and they sent the wrong model. I called them and was given a 10% refund for our trouble and the new/correct Garage Storage System was here within 7 days and we were told to keep or donate the model that we had originally received, which we're actually going to be able to make use of in our basement.