I thought the customer service was amazing! Got on the phone with a rep immediately and she was super kind and helpful. I needed to buy a Storage Cabinet but I had three visa gift cards I wanted to use toward it. Couldn't figure out how to do it myself so the customer service rep walked me through the whole thing and put them in manually for me! SO nice and highly recommend their service. This Forward Furniture Horizon 2 -Shelf Credenza is perfect. I ordered it after buying the black in the store. Absolutely love it and get it. Implements in it all the time! Sounds expensive. Best of all, it's priced well below comparable Storage Cabinet.
Ordered new Storage Cabinet. Great sale prices. Beautiful furniture and I've gotten lots of compliments. The Storage Cabinet originally came damaged. I called Wayfair while delivery guys were still there. They ordered a replacement and told me to keep the damaged one until the new one came. New one was delivered about 2-3 weeks later in perfect condition. Sometimes, people have to realize Wayfair is a fulfillment house--you place the order, they place it with the manufacturer and it is shipped from there. Adjustable Shelves: No Overall: 23'' H x 47'' W x 16'' D Overall Product Weight: 41.9lb.
I was quite surprised with the low ratings. However, this was my first purchase buying Storage Cabinet. The site was easy to search for what I needed and provided much information on the Storage Cabinet. I loved how I was able to order Storage Cabinet before placing my orderand it didn't take long to receive. I plan to order from site again since my credit card has offer rewards. The Quality of Storage Cabinet I have purchased from wayfair has always been great but I was worried making a large purchase without being able to touch it first... but we worried for nothing. Very happy. Shipping takes a while on this one so plan accordingly.
Wayfair is always my first shopping site for furniture and home decor. The search filters are more detailed than other sites so I can zoom in on what I'm looking for. They also are quick to answer questions regarding specifics of their merchandise. Their shipping is quick and their customer service is responsive when things arrive damaged. I have used them multiple times and have never been disappointed. It arrived on time. I have had many Storage Cabinet(s) before, but this one is the best. It's also stylish and am very happy to have bought it.
I ordered a Storage Cabinet and after I realized it was going to arrive later than expected I tried to cancel online with no luck as the system told me it was already loaded for shipment. The customer service rep was outstanding and got everything taken care of for me in a matter of minutes. Very impressed and will continue buying from Wayfair as a result! Adjustable Shelves: Yes Removable Shelves: Yes Shelf Weight Capacity: 150lb. Overall: 28.74'' H x 35.43'' W x 17.71'' D Overall Product Weight: 50lb.
I've finally ordered a Storage Cabinet on Wayfair a while ago and it is better than my old Storage Cabinet I threw out! My kids love it and some nights I love it! I've shopped there for years! It's my go to online shopping for anything they have! Great sales too! They work hard to make things right, I am very articular about things and if I am not happy with an item I buy online I expect the same service as I would get from a local store. If you call customer service you will be satisfied with results every time.
No problems! Wayfair usually comes through on whatever it is that you order through them. I've had a few problems with a couple of furniture pieces, but they replace it w/o any hassle whatsoever. It's just that you have to wait for the piece to be shipped again which is a minor inconvenience sometimes. All-in-all, I'm very happy with my Wayfair experience and would recommend shopping with them to any and all. This is a great Forward Furniture Horizon 2 -Shelf Credenza and looks much more expensive than it is. I agree with some other reviewers that it does not smell good when it first came on, so I'm hoping it will go away. The smell left after my first time with him. Thinking about getting it in another color.
I ordered a Storage Cabinet from Wayfair and another Storage Cabinet from another company last month, the couch came within 2 weeks, the Storage Cabinet, still hasn't arrived. I want to thank Wayfair for fulfilling their end of the sale. Service was great, shipping was fast, and delivered with care. I only wish they had the other Storage Cabinet as I'm quite sure I'd be enjoying that as well right now. I at 1st felt Wayfair prices were a bit higher than other retailers, but I'm at the point I'd rather pay the extra just to rest assured that I will receive my order. I will be a returning customer, and want to thank you for the positive experience shopping at Wayfair. You earned my trust and we'll worth every time. Overall: 15.8" H x 19.7" W x 15.8" D Overall Product Weight: 31.24lbs
Huge selection & good prices. I bought many things through this site, always found the items I liked in a very good prices and they have a good quality. They have a great selection, good prices and from our experience, know how to take care of their customers. I had a great experience with Wayfair. Fast shipping, reasonable shipping costs if not free shipping. I had to return a defected/damaged item. They sent a replacement. The company didn't want the other piece back since the shipping would not have been worth it.
We ordered a Storage Cabinet which had been difficult to find, and when the Storage Cabinetarrived it was defective. Wayfair immediately granted a full credit with no hassle. It's always better as a buyer if you don't have a problem with the product, but the true mark of a company is how they handle the problems that inevitably will occur in the course of running a large business. We would absolutely order from Wayfair in the future. This is a very nice Storage Cabinet. Excellent packaging nice for presenting as a gift. I am very happy both with the seller and the Storage Cabinet.
Love shopping at Wayfair... love the quality, price and service. I returned Storage Cabinet, no problem, easy return with chat customer service instructions. Great quality in everything I have purchased, arrives when it says its going to, Can't say enough good about this company. Adjustable Shelves: Yes Shelf Weight Capacity: 180lb. Overall: 78'' H x 46'' W x 24'' D Overall Product Weight: 266lb.
After reading all the negative reviews I was leery about placing an order but since Wayfair had the cheapest price on the patio deck box I wanted I decided to take a chance. I'm glad I did. My deck box arrived within five days with no issues whatsoever. I won't hesitate to order again in the future. I have been purchasing from Wayfair for several years, and I love them! Their shipping is free- which is very important to me because I do not have access to easy shopping living in the country. The products offered have good quality, and I especially Love their art work! It is very unique and different. I review my orders honestly and quickly- and receive reward monies for doing so. A nice touch! I share my great experience about Wayfair to many others who want to update their own look and where to purchase good home items.
I'm using them more and more these days. The pricing is decent for household goods (interior and exterior), their options seem endless, and they provide quality products. If you like online shopping. I think you will like Wayfair. A good online source. Very happy with my new Storage Cabinet. I'd been shopping for a new Storage Cabinet and found the prices to be very high from some retailers.
I've boycotted Walmart and Amazon for being billionaire-centric instead of paying a living wage. This store is an awesome alternative. I finally needed their customer service and they far exceeded my expectations there as well. Adjustable Shelves: No Overall: 72'' H x 46'' W x 24'' D Overall Product Weight: 187lb.
I have purchased multiple home furnishing items from Wayfair over the past 12 months. My very first purchase was a Storage Cabinet, one I had priced locally and found on Wayfair for less than half the retail cost. When the Storage Cabinet arrived, it had shipping damage. I immediately contacted Wayfair who had a team pick up the Storage Cabinet the next morning and they had a new one in my house within a week. To ensure that the replacement was in good condition, they provided in home delivery at no cost. Everything was perfect and we love this Storage Cabinet. This online shop has amazing service. I have used them several times. My last order had an item that was damaged. They took care of me, no argument no hassle just replaced the order. Even had a follow up call to make sure everything was received in good condition and if I needed any additional assistance... they get how to take care of customers!
This may have changed over the years but as of present, wayfair customer service has been absolutely phenomenal to work with. They've issued me credits even when I did not ask for one. They're available to chat most of the time as well. These Storage Cabinets are so large and delicate. Is very pretty. I bought one for myself and my friend. I would definitely recommend this product if you are in the market for a cute Storage Cabinet. Great gift for any age! Looks a bit cheap, but still very cute!
I initially ordered two barstools but for some reason there was miscommunication between csr/dispatching department and the warehouse (I assume). Long story short, they end up shipping the other one and gifting me a free one for my inconvenience! Like basically a $150 gift! My bad day turned into a blessing! Thanks Wayfair Adjustable Shelves: Yes Overall: 42'' H x 36'' W x 12'' D Overall Product Weight: 53lb.
Our Storage Cabinet is just what we wanted. Quality great. Ease of assembly and excellent value for the money. I looked at many Storage Cabinet this was by far the best online. When it arrived it really met our needs. Would strongly recommend. I am surprised to see the bad reviews on other website. I have purchased almost all items in my new house from Wayfair and they are really good! I even needed to change my dining chairs and their customer service was the best in the US! They replaced the Storage Cabinet with no additional cost and made sure the process was easy on me. I'll definitely keep shopping with them!
I needed furniture for my new apartment, so I ordered two Storage Cabinet for my house, as well as a bed and mattress for my bedroom. I also ordered two sets of dishes, cloth napkins, and placemats for the kitchen. I have nothing but glowing remarks for Wayfair. Quality of everything is AMAZING, and it was all delivered on time--some even earlier than expected! I highly recommend their products and appreciate the awesome customer service! Heartiest congratulation to you! If you think to buy Forward Furniture Horizon 2 -Shelf Credenza as gift to someone. I wish you have a nice experience shopping and get fast shipping.
I try, whenever possible, to buy local, pay cash and support my community with my transactions. When I do go online, I want something of quality and I need it fast. I have Wayfair as my first stop for furnishings for the home. The reviews are helpful, the quality tends to be high overall, and the customer service is very good. I hold their feet to the fire when I am unhappy, and they respond. I think our on-line businesses are as good as we demand they be, and I think Wayfair does a great job. Adjustable Shelves: No Shelf Weight Capacity: 75lb. Overall: 66'' H x 33'' W x 18'' D
What a really awesome website. Everything they have comes in an array of colours, sizes, styles. It is truly impressive and very easy to get around the site. Great site to shop for just about anything for your home, pet, garden, etc. Bought a Storage Cabinet from them. Excellent service and fast shipping. I am so surprised by any bad reviews of Wayfair! I have ordered a large amount of products from them in the past 6 months because we are renovating our house. Everything from dressers to vanities to medicine cabinets to side tables to draperies and even 2 bed frames. Everything - everything, has been delivered in a timely fashion and has been of the highest quality! If I need to return or exchange something customer service was extremely helpful! I love Wayfair!